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When it comes to customer service, we don’t just talk the talk. Our Professional Services team is here to ensure your satisfaction with all the questions about orders and products.
WE SUBSCRIBE TO ETHICAL BUSINESS PRACTICES IN EVERY FACET OF OUR BUSINESS.
This principle governs our dealings with customers, with all members of the public at large, and with one another.
WE WILL PROTECT THE INTERESTS OF OUR CUSTOMERS.
We will do nothing to jeopardize the faith placed in us by all of our customers. We will act in their best interests at all times. We recognize and respect the trust they have placed in us.
WE WILL PROVIDE QUALITY, SERVICE AND VALUE TO OUR CUSTOMERS IN ALL DEALINGS.
We will strive to provide products and services that meet or exceed our customers’ expectations. We will be responsive to our customers and their needs. We will keep the customer at the forefront of all that we are and everything that we do.
WE WILL OBEY ALL LAWS.
This includes the spirit of the law, as well as its letter. We will not tolerate or knowingly condone illegal activities on the part of those who work for us, or with whom we do business. Neither will we, as a Company, knowingly engage in any such activities.
WE WILL TREAT OTHERS AS WE WANT THEM TO TREAT US.
We will be honest, reliable and ethical in our dealings with others. We will be trustworthy, so that our word is effectively our bond.
WE WILL RESPECT THE RIGHTS AND PROPERTY OF OTHERS.
We will not cheat, steal, participate in or condone fraud or deceptive practices. We will not improperly use confidential information or property owned by others. We will not knowingly misrepresent ourselves or our intentions in any business dealings. We will protect the privacy rights of our associates, and we will insist that they do likewise.